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6 September 2004 : Football League Youth Alliance Cup Draw
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The draw for Round One of the Football League Youth Alliance Cup has been made. Yeovil Town will be away to Portsmouth.
The full draw is :
AFC Bournemouth v Newport County
Burnley v Blackpool
Bury v Stockport County
Cheltenham Town v Swansea City
Cirencester Town v Cambridge United
Darlington v Hartlepool United
Doncaster Rovers v Mansfield Town
Exeter City V Bristol Rovers
Gillingham v Colchester United
Grimsby Town v Notts County
Hull City v Lincoln City
Northampton Town v West Bromwich Albion
Oldham Athletic v Wigan Athletic
Oxford United v Wycombe Wanderers
Portsmouth v YEOVIL TOWN
Preston North End v Carlisle United
Queens Park Rangers v Brentford
Rochdale v York City
Rotherham United v Bradford City
Rushden & Diamonds v Luton Town
Scunthorpe United v Chesterfield
Southend United v Leyton Orient
Swindon Town v Plymouth Argyle
Wrexham v Tranmere Rovers
The following clubs have received byes to Round Two :
Brighton & Hove Albion, Boston United, Chester City, Hereford United, Macclesfield Town, Port Vale, Shrewsbury Town, Walsall.
Ties to be played on Saturday 2nd October, 2004. Kick-offs will be at 11.00 a.m. unless otherwise arranged.
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6 September 2004 : Notes from the latest Customer Charter Meeting
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Many thanks to Blue Stew of the YTISA for supplying us with his notes to publish from the latest Customer Charter Meeting, held at Huish Park on Thursday 2nd September.
Club Chairman John Fry chaired the Meeting with representatives from Yeovil Town Football Club as well as the following Supporters Groups in attendance:
Vice Presidents
G&WSC
YTISA
DSA
Item 1 - Supporters Groups Funding
Chairman John Fry informed that meeting that when Tony Farmer left the club he took most of the equipment in the Physio Room, and therefore it was necessary to replace these items. The items required are:
2 x Hydraulic Beds (Approx £800 each)
Physio Balls
Exercise Weights
He also stated that the club kit man felt it was time to purchase an additional Washing Machine and Dryer, due to the amount of Kit that needs to be laundered on a daily basis. The washing machine the club currently has is leased, which is done so by the donation from YTISA, though this was 2 years.
The total figure needed would be in the region of about £10,000, and John Fry asked that if any of the Supporters Groups were thinking of making any donations that they would consider purchasing any of this equipment.
Item 2 - Patron’s Bar Menu/Glovers Restaurant Membership Scheme
Due to the popularity of the Glovers Restaurant Bar during and after the game, the club feel it is necessary to introduce a membership scheme for its use. The cost of this membership would be £20, which would allow entry to this bar on league games. The meeting was informed that with it only being League games the club could still if necessary offer the bar to the players or visiting club officials during big Cup Games.
It is believed that there would be in the region of 50 memberships available on a first come first serve basis, with a fly sheet and application form being handed out to those using the bar at the Swansea Fixture this Saturday. John Fry informed the meeting that the reason that it is only 50 is that if anyone books a meal in the Restaurant prior to the game it entitles them to use the facilities during and after the game. The scheme will be introduced on October 2nd (Northampton Game) with those accepted into the scheme being issued with a Membership Card, which they would have to show to gain access to the facility.
Stewart Bratherton also asked whether Season Tickets sold for the Yeovil College Stand were sold with the proviso that they could use the facilities of the top floor, which both he and Gayle Franklin believed was the case, John Fry clarified that this was not so, and Stephen Allison informed the meeting that maybe there needed to be clarification of this with the literature that is sent out with Season Tickets if some of those present believed that this was the case.
Stewart Bratherton asked that if there was to be a membership Scheme in the Restaurant Bar would it mean that the Marquee would remain open longer after games, as at the moment users of the marquee have been told that once it closes (usually at about 6.15 on match days), they may use the restaurant Bar.
The Top Floor Manager (Maxine) informed the meeting that the marquee would remain open whilst supporters wished to continue using the facility, though this was obviously dependent on numbers in the bar, if numbers were that few then providing the Restaurant Bar was not at its Capacity as governed by the licence and the law then they may use that bar.
Those present also informed the club officials that due to the poor service at the Darlington Game, when 3 bar staff were re-located to the top floor due to those identified to work there not being available, a lot of the supporters felt let down at the way the club had treated them, and some felt the need to walk out of the bar disgruntled, stating that they would never return to use the facility again. Roger Brimble asked whether the club have a number of bar staff on standby that could be called upon at short notice if the incident happened again, the club said there wasn’t but also informed the meeting that they would do everything they can to ensure that it wouldn’t happen again.
There were discussions between the VP’s representative (Ron Harding) and the club officials about the menu’s that were available on the top floor. The VP’s Rep agreed that it was a waste of serving staff to have 2 them dedicated to serving food in the VP’s Bar. It was decided that VP’s could either pre-book or order their food on arrival, and if they wish bring their food down to the VP’s bar to consume it. Ron asked if menus could be placed in the VP’s bar, which Maxine agreed to do.
Ron felt the only questions that would be asked would be what would happen to the Bain-Marie, Maxine stated there would be times when they maybe need, if the VP’s requested a different meal that that which was on offer in the Glovers Restaurant. There was discussion on the feasibility of whether the Bain-Marie could be use in the Marquee, though those present that use the marquee that this could take up valuable space, and most supporters that use the facility are happy with bar snacks rather than hot food.
Item 3 - Membership Scheme
The club had given some thought to the proposal suggested at the last meeting of a membership/loyalty scheme and it was hoped to implement it with effect from the start of next season. All present were asked to give it some thought and also canvass their members for their views on what they would like the scheme to offer, prior to the next meeting. If it to be implemented by the start of next season then a decision would need to be made by Feb 05, to enable the capture of the information and the issue of the membership cards.
It was hoped that a database of those in the scheme could be used to keep them upto to date with what was going on as well as any promotions or offers that were available, the scheme could also offer, a travel club, shop discount and priority ticket scheme.
Mark Kelly asked for clarification that those in the scheme would be offered the chance to purchase tickets after Season Ticket Holders; the club representatives confirmed this.
Item 4 - Supporters Club Bar
John Fry informed the meeting of the progress of the proposed new Supporters Social Club, he want on to say, planning permission hopefully should be clear by the end of next week, those present were shown the architects designs for the club which will be positioned between the 2 exits in the Bartlett Stand. The proposed completion date is still Jan 05, though we must all appreciate this is dependent on the club raising the funds to finance the proposal. Maxine confirmed that she had had a meeting with a brewery today and was awaiting confirmation, which boded well.
He went on to say that the club have had 3 quotes (all six figure), which are subject to board approval. The board are keen to have the club built, and the Chairman said that the Marquee was costing the club between 25k-30k per year. The building would be single storey, which could host 4-500 people, however it would have foundations that would enable a second storey to be built at a later date.
John said that if everything is given the green light then a supporters bar project group would be formed, with representatives from all the supporters groups, it is this group that would then discuss the interior design and other issues relating to the bar, which he expected would be the views of all the supporters.
Stewart asked that the designs and pictures presented to the meeting be left on display in the Marquee so that those that use the facility on Saturday could look at them. Ron asked whether it was possible for a copy to be placed on the top floor, so that those that use that facility could also see what the clubs intensions where regarding the social club.
Ron asked that if there was any provision for a stage, though it was agreed that an elevated stage would take away valuable space, everyone agreed that a smaller portable stage would be a good asset to have in the facility.
John also informed the meeting that the minutes of these meetings are presented to the board so they are aware of what is being discussed as well as your opinions. He went on to say that after requests at the last meeting he was still awaiting a reply from the Police to the request that opposing supporters use the Marquee on match days.
Item 5 - Supporters Organisation Networking
Adrian Hopper informed the meeting that the G&WSC had through their membership been placing copies of Glovers News, which has been taken over by the club, into shops, pubs and other public places outside the local area, which would hopefully promote the club more and therefore encourage these people to come along and start supporting Yeovil Town.
It was agreed that between the supporters groups and its members that we would endeavour to do what ever we could to promote Yeovil Town Football Club. To that end if there is any supporter reading these minutes that owns a Pub, Shop, Barbers or any other communal gathering place that could hold a stock of Glovers News then they should either contact their supporters groups representatives or Adrian Hopper at Huish park.
Item 6 - Any other Business
Fun Day
Adrian accepted that the club had learned from it first attempt to hold a fun day and they had taken heed of the criticism raised by the supporters. To this end they wish to make this an annual event. The meeting supported this but it must be organised better and with a bit more time. Stewart stated that he had received plenty or communication from individuals who would be willing to assist at such event and would be happy to form a committee. To that end the club were requested to confirm a date for next years fun day by the next meeting so that a organising committee could be set up to enable the club to run a fun day that both the supporters and the club would be proud of.
Social Events
A club representative (Sara) informed the meeting of the proposed forthcoming events, they are as follows:
17 Sep 04 - Quiz
02 Oct 04 - Karaoke
09 Oct 04 - Bar open for the showing of the England V Wales Game
16 Oct 04 - Live Music
30 Oct 04 - Stars in Your Eyes
31 Oct 04 - Halloween Party for children between the ages of 5-12.
Sara asked if the supporters groups could help with the organising of the Halloween party, Stewart stated that he thinks he is aware of someone who may be able to assist with this and would speak to the individual and if she agreed pass her name to the club.
Mark Kelly asked if the club intended to hold a Firework Display for bonfire night, Stephen Allison replied by stating that the board had discussed this topic but they felt there were logistical issues that prevented the event. He went onto to say that obviously actual location of a display could be a problem; other concerns were that locals as well as potential attendees could simple watch the display from the local area without paying an entrance fee.
New DSA Committee
John asked Hazel Ford to inform the meeting of the new structure of the DSA committee; Hazel informed the meeting that the new committee were as follows:
Chairman - Jethro Hill
Vice - Hazel Ford
Secretary - Sharon Swain
Treasurer - Martin Starnes
John went on to say that a bid was about to be submitted to the Football Foundation to fund the proposed new lift, and that the Stadium Manager has the plans if anyone would like to see them.
110th Anniversary
Adrian asked that if anyone had any ideas to celebrate next years 110th anniversary of the formation of the club then please forward them, so that they can be looked at and considered. Mark suggested that the book should be updated, which everyone agreed should be done, especially in light of the last few years.
John went on to say that he was in the not too distant future putting a proposition to the board to build a display cabinet on the top floor where all supporters visiting the club could see the trophies, it would be in a area that would have a suitable thoroughfare which would be ideal for tours of the stadium which the clubs may start to do in years to come.
Christmas Ideas
Dave asked that if anyone had any ideas of items that they would like stocked in the club shop for Christmas to let the club know. John stated that it would be hoped that at a game prior to the festive period the club would have Father Christmas, and also it was hoped to have the Carols by candlelight as in previous years.
John also asked for suitable suggestions on how we can entertain the crowd during the half time interval, if anyone has any ideas please contact your supporters group representative or the club direct.
Points from the Floor
John informed the meeting that if anyone has any complaints about the snack bars then they should be sent to Maxine (First Floor Co-ordinator). To that end he informed the meeting that by Mid October the club would have a snack bar/burger van positioned outside the Westland Terrace prior to games that would be moved inside once the games started which would hopefully ease the congestion of supporters getting snacks during games.
John asked that supporters should not be scared to communicate with the club, either in person, by post, by telephone or by e-mail. Mark informed the meeting that he had tried on numerous occasions to contact the club my e-mail, but it kept on returning the e-mail. Adrian stated that he would look at the link on the official site at the earliest opportunity to see if there was a fault.
John reminded those present about what the club has to offer with its garden of remembrance and also thanked the G&WSC for maintaining it, if anyone would like further information they should contact the club.
John reminded the meeting that the 2 seated stands were now non-smoking, those present raised concerns about where the designated smoking areas where, which meant that those using the toilets had to pass through a fog of cigarette smoke to get to the toilets. John said that they would look at this concern.
Adrian read out a 2 of the many letters the club had received after the act of sportsmanship Gary and the club had done during the recent Plymouth fixture. John asked what the general opinion was with regarding the costing of the Bolton Tickets, those present agreed that as there had been no increase then it was believed that they were looking after the supporters. Stephen emphasised the need to get as many fans as possible to the game as they had been informed that the away support would more than likely only be in the region of about 500.
Ron asked if the club was aware of the incident on the Westland Terrace involving the Trumpeter who happened to be one of their member’s son. He was curious as to why the Stewards had advised him not to bring his trumpet to games rather than dealing with those supporters that had been bullying him, John said he was not aware of any problem but would discuss it with the appropriate individuals within the club and ensure that the Stewards keep an eye on the area where the incidents take place on the Westland Terrace.
Stewart Bratherton
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