03/01/2012 : WWOYTB : WWOYTB Survey No.1 Report : Appendix A : Statistical Survey Results
3 January 2012 : WWOYTB Survey No.1 Report : Appendix A : Statistical Survey Results
Appendix A : Statistical Survey Results

The following represents the final numerical results that were obtained as part of the WWOYTB Supporters Survey No.1. Results shown below indicate the number of votes for a given question, along with the corresponding percentage of the vote cast.

1. Which best describes your view of the relationship between supporters and the club?

Brilliant 0 (0%)
Good 9 (4%)
OK 34 (13%)
Poor 144 (57%)
Terrible 66 (26%)


2. Which best describes your view of the transparency of the information that comes out of the club?

Brilliant 1 (0%)
Good 5 (2%)
OK 22 (9%)
Poor 112 (44%)
Terrible 114 (45%)


3. Which best describes your view of the changes to the club's corporate structure (Yeovil Town Holdings) and land split?

Ecstatic 0 (0%)
Enthusiastic 9 (4%)
Not Bothered/Unsure 44 (18%)
Somewhat Concerned 119 (49%)
Extremely Worried 69 (29%)


4. Which best describes your view of the Retail Park and New Stand project?

Ecstatic 3 (1%)
Enthusiastic 85 (34%)
Not Bothered/Unsure 56 (22%)
Somewhat Concerned 87 (34%)
Extremely Worried 22 (9%)


5. Which best describes your view of the artificial pitch (BSI) project?

Ecstatic 6 (2%)
Enthusiastic 62 (25%)
Not Bothered/Unsure 70 (29%)
Somewhat Concerned 74 (30%)
Extremely Worried 32 (13%)


6. Which best describes your overall view of future plans for the club?

Ecstatic 2 (1%)
Enthusiastic 17 (7%)
Not Bothered/Unsure 33 (13%)
Somewhat Concerned 118 (48%)
Extremely Worried 75 (31%)


7. How do you rate the club's ticket office?

Brilliant 15 (6%)
Good 99 (40%)
OK 99 (40%)
Poor 27 (11%)
Terrible 6 (2%)


8. How do you rate ticket prices?

Brilliant 7 (3%)
Good 33 (13%)
OK 130 (52%)
Poor 71 (28%)
Terrible 10 (4%)


9. How do you rate the club stewards?

Brilliant 6 (3%)
Good 47 (20%)
OK 126 (53%)
Poor 44 (18%)
Terrible 15 (6%)


10. How do you rate the catering at the stadium?

Brilliant 1 (0%)
Good 4 (2%)
OK 28 (12%)
Poor 82 (34%)
Terrible 124 (52%)


11. How do you rate the beer tent and its facilities?

Brilliant 1 (0%)
Good 7 (3%)
OK 22 (11%)
Poor 87 (42%)
Terrible 90 (43%)


12. How do you rate the stadium facilities generally (excluding catering/beer tent)?

Brilliant 0 (0%)
Good 28 (11%)
OK 92 (37%)
Poor 113 (45%)
Terrible 16 (6%)


13. How do you rate the club's marketing ideas?

Brilliant 0 (0%)
Good 7 (3%)
OK 32 (13%)
Poor 124 (51%)
Terrible 80 (33%)


14. How do you rate the club's press, media and general communications?

Brilliant 3 (1%)
Good 15 (6%)
OK 54 (22%)
Poor 96 (39%)
Terrible 76 (31%)


15. How do you rate the club's customer relations activities?

Brilliant 0 (0%)
Good 6 (3%)
OK 37 (16%)
Poor 110 (48%)
Terrible 74 (33%)


16. How do you rate the club's merchandising?

Brilliant 4 (2%)
Good 44 (18%)
OK 123 (50%)
Poor 65 (27%)
Terrible 8 (3%)


17. How do you rate the club's commercial sponsorship activities?

Brilliant 1 (0%)
Good 29 (14%)
OK 95 (46%)
Poor 68 (33%)
Terrible 12 (6%)


18. How do you rate the club's fund raising event activities?

Brilliant 0 (0%)
Good 11 (5%)
OK 53 (26%)
Poor 102 (50%)
Terrible 39 (19%)


19. How do you rate the club's off-field performance overall?

Brilliant 1 (0%)
Good 9 (4%)
OK 38 (15%)
Poor 139 (56%)
Terrible 61 (25%)


20. Do you think supporters would benefit from a new independent supporters group?

Yes, definitely 70 (28%)
Yes, probably - depending on its direction 133 (54%)
Not sure either way at present 28 (11%)
No, though could be persuaded otherwise 11 (4%)
No, definitely not 4 (2%)

OTHER PAGES IN THE SURVEY REPORT:
Sections: 1-3: Introduction And Background ; 4: Overall Off The Field Performance ; 5: Ratings On Commercial Attributes ; 6: Ratings Of Matchday Experience ; 7: Feelings About The Direction Of The Club ; 8: Transparency Of Information From The Club ; 9: Relationship Between Supporters And Club ; 10-11: Other Issues For Discussion ; 12: Conclusions And Next Steps.

Appendix: A: Statistical Survey Results ; B: Additional Comments Made.


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Other Entries In The WWOYTB Section.
Date Title Author Link
09/01/2012 Update Bulletin No.2 WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Appendix B : Additional Comments Made WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Appendix A : Statistical Survey Results WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Conclusions And Next Steps WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Other Issues For Discussion WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Relationship Between Supporters And Club WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Transparency Of Information From The Club WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Feelings About The Direction Of The Club WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Ratings Of Matchday Experience WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Ratings On Commercial Attributes WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Overall Off The Field Performance WWOYTB Link
03/01/2012 WWOYTB Survey No.1 Report : Introduction And Background WWOYTB Link
22/12/2011 Update Bulletin No.1 WWOYTB Link
08/12/2011 Food Store Exhibition Feedback WWOYTB Link
17/11/2011 Food Store Exhibition WWOYTB Link
03/11/2011 Supporters Survey No.1 WWOYTB Link
31/10/2011 We Want Our Yeovil Town Back! - An Introduction WWOYTB Link
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1/9/2012Update Bulletin No.2WWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Appendix B : Additional Comments MadeWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Appendix A : Statistical Survey ResultsWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Conclusions And Next StepsWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Other Issues For DiscussionWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Relationship Between Supporters And ClubWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Transparency Of Information From The ClubWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Feelings About The Direction Of The ClubWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Ratings Of Matchday ExperienceWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Ratings On Commercial AttributesWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Overall Off The Field PerformanceWWOYTBLink
1/3/2012WWOYTB Survey No.1 Report : Introduction And BackgroundWWOYTBLink
12/22/2011Update Bulletin No.1WWOYTBLink
12/8/2011Food Store Exhibition FeedbackWWOYTBLink
11/17/2011Food Store ExhibitionWWOYTBLink
11/3/2011Supporters Survey No.1WWOYTBLink
10/31/2011We Want Our Yeovil Town Back! - An IntroductionWWOYTBLink
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